LSN must receive a signed and fully completed application form before a place
can be offered and agreed.
Fees and Deposits
A £50.00 non-refundable fee is required upon booking a place.
is payable at time of registration.
LSN fees are payable termly in advance by cheque, cash, bank transfer or
childcare vouchers. All invoices will be sent out at least two weeks prior to
the due payment date. Any late payments will incur a late payment fee of £5.00
sessions booked must be paid for, regardless of whether the child attends.
refunds will be given for sessions missed due to holidays or absence through
sickness. Failure to meet payments or persistently late payments will result in
the termination of the place with immediate effect. If you are struggling to
pay please inform the Head Squirrel.
In all circumstances we require half a terms notice, in writing, should you
wish to terminate a LSN place for any reason, increase or decrease your child’s
remain liable for fees throughout the notice period.
a parent withdraws their child during this notice period, the fees shall remain
payable. We reserve the right to terminate a place with immediate effect if any
fees are not paid by the due date, or if a parent, carer or child displays
abusive, threatening or otherwise inappropriate behaviour.
the parent for any reason postpones a start date, we reserve the right to
charge from the original start date stated on the application form.
a parent wishes to change the number of sessions taken at LSN, half a terms
notice, in writing, must be given and a 'Change of Sessions' form must be
completed and handed in.
Early years’ entitlement funding is available for all 3 and 4-year-olds
from the term following their third birthday.
Early Education for Two year olds
Early years funding for two year olds is available for eligible 2 year
olds from the term following their second birthday. You will need to complete a
short form to be submitted to Surrey County Council to check eligibility before
a place is offered.
years entitlement funding for up to 30 hours is available for some working
parents of 3 and 4-year-olds from the term following their third birthday
LSN is open from 9.00 – 3.00 Monday, Wednesday and Thursday and 9.00 – 1.00 Tuesday
and Friday term time only, term dates are published in the summer term for the
following academic year but will follow local authority schools where possible.
you are late collecting your child from LSN, a late collection charge of £5.00
for every 10 minutes may be imposed – this is at the discretion of LSN Manager.
LSN is closed during Bank Holidays.
closure is necessary due to any unforeseen events parents will be informed via
our Facebook page and via Twitter.
will not tolerate our Big Squirrels being spoken to in an abusive or
threatening manner by parents, carers or children. Such behaviour may result in
the termination of your child’s place.
We may require parents to withdraw or remove their child from LSN if the LSN
Manager considers the child to be excessively disruptive or displaying
excessive inappropriate behaviour. This is a last resort, should an implemented
behavioural plan not be making a difference.
Property and Belongings
We cannot be held responsible for any loss or damage to children’s property.
reasonable effort will be made by the Big Squirrels to ensure the children’s
belongings are not lost or damaged. Practical ‘inexpensive’ clothing is
strongly recommended for children attending LSN. It is the parent’s
responsibility to name and clearly label all items of clothing. We suggest that
all personal toys, books or other equipment are left at home.
We accept no responsibility for any loss suffered by parents, arising directly
or indirectly, because of LSN being temporarily closed or the non-admittance of
your child to LSN for any reason, this applies to absence due to sickness,
holidays and Bank Holidays. We accept no responsibility for children whilst in
their parents care on LSN premises; for example, prior/during drop off or after
accept no responsibility and accept no liability to parents and/or children for
any economic loss of any kind, for damage to the child's or parent’s property,
for any loss resulting from a claim made by any third party or for any special,
indirect or consequential loss or damage of any kind. Big Squirrels will make
reasonable endeavours to keep parents and/or children's property in good order.
We reserve the right to administer basic first aid and treatment when
will be informed of all accidents and will be required to sign an accident
accidents of a more serious nature, involving hospital treatment, all attempts
will be made by LSN to contact the parents, failing this, we are hereby
authorised to act on behalf of parents and authorise necessary treatment. We
will administer prescribed medicines if parents complete a 'Medicine Consent'
form. For many, the condition will be short term, perhaps
warranting a short absence from the nursery. However, although a child may soon
be well enough to be back at nursery medication may still be required during
the nursery day for a short period. Parents must complete a medicine consent
form giving details of the child’s condition and time to be administered. All
medication must be clearly labelled with the child’s details and will be kept
according to the medicines instructions. Records will be kept of all medication
received and administered by the nursery. There will be two members of staff
present at the administration of your child’s medicine. One staff member will
administer the medicine the other will be LSN Manager and witness the
administration of medicine. We may require parents to withdraw their child from LSN, if
the child requires special medical care or attention, which is not available or
refused by parents or it is considered that the child is not well enough to
attend LSN. We may also ask parents to temporarily withdraw their child from
LSN, if we have reasonable cause to believe that they are or maybe suffering
from or have suffered from any contagious disease/infection and there remains a
danger that other children at LSN may contract such a disease/infection. We
accept no responsibility for children contracting contagious
diseases/infections. Parents are requested to inform LSN if their child is
suffering from any illness, sickness or allergies before attending LSN.We have a
realistic attitude to the needs of working parents but we reserve the right to
contact parents if their child becomes ill during LSN hours.
Parents are requested to inform LSN upon registration and periodically if any
changes arise, of any food, medicine, activity or any other circumstances that
may cause the child to have an allergic reaction/allergy or intolerance.
Parents must provide details, in writing, of the severity of the reaction/allergy
and must continue to inform LSN of any changes/progress to the condition, in
writing, when they become aware. Parents are requested to inform LSN of any
changes to all information kept at LSN.
may request information from your child’s doctor.
will be invited to attend a parental consultation with your child’s key worker
once a term. Dates will be made available and alternative dates may be offered
should you not be able to attend.
Under no circumstances will any child be able to leave LSN with anyone unknown
to LSN staff unless the parent has previously arranged this. If the parent has
made alternative arrangements by telephone to the setting, LSN requires the
name and a password for the person permitted to collect the child. A list of
responsible adults who are authorised to collect your child is to be completed
Key Worker/Team Leader
child will be assigned a key worker/team leader. Your child’s key person/team
leader may change should staffing deployment dictate. Your child’s key
person/team leader may also change if we think it is necessary due to the needs
of the child.
are required to complete the consent form, attached, for anything you do not
consent to you may wish to speak to the Head Squirrel to discuss.
Childcare outside of LSN
Big Squirrels may
undertake work outside of LSN that may amount to a conflict of interest with
LSN, whether directly or indirectly, for example, but is not limited to
LSN takes no
responsibility and accepts no liability for the care of children outside paid
nursery hours; this includes travel both to and from the nursery.
Outside arrangements must
not interfere with Big Squirrels duties within the nursery.
No Big Squirrel shall
remove a child from the setting unless they are a named person on the child’s
files to be able to do so.
relation to other Big Squirrels members and the children and their families
must be adhered to and respected always.
Although we encourage a friendly environment and
accept that parents/carers and Big Squirrels can become friends, LSN ask you
that you do not ‘befriend’ the Big Squirrels on social media whilst you have a
child at LSN. It is embarrassing for Big Squirrels to be sent these requests
and must refuse them due to our Policies and Procedures.
These Terms and Conditions represent the entire agreement and understanding
between the parents and LSN. Any other understandings, agreements, warranties,
conditions, terms or representations, whether verbal or written, expressed or
implied are excluded fully, permitted by law.
Policies and Procedures
policies and procedures are there to ensure the wellbeing of staff, pupils,
parents and carers. Please take time to familiarise yourselves with them, the
files can be found in the foyer, copies are available on request.
We reserve the right to
update/amend these Terms and Conditions at any time.